About SimpleConnect
We make international data as simple as your home Wi-Fi
SimpleConnect is a travel eSIM provider built around one belief: staying online abroad should cost less, take minutes to set up, and never end in a surprise bill.
Our story
Born from a stack of plastic SIM cards
Too many travelers know the same scene: landing in a new country, hunting for a SIM kiosk, queuing with a passport, peeling a tiny plastic adapter, and still losing access to the phone number that receives bank codes and two-factor logins. Roaming was the only alternative — and nobody trusts a roaming bill.
We started SimpleConnect to remove that whole ritual. Today, a customer buys a plan online, receives an eSIM profile and QR code by email within minutes of payment confirmation, and installs it from phone settings in about five minutes. The home number keeps working. The data price is fixed in US dollars before checkout. Nothing renews automatically.
We are a lean, remote team of travelers and network engineers. We do not own cell towers — we partner with tier-1 carriers in more than 200 destinations and focus on what we do best: honest plans, instant delivery, and support that answers.
200+ destinations
Single-country, regional, and global plans on one storefront.
Minutes, not hours
eSIM profile and QR delivered by email after payment confirmation.
Fixed USD pricing
The price you see at checkout is the price you pay. No auto-renewal.
30-day refund window
Unused eSIMs are refundable under our Refund Policy.
0+Destinations covered
0+Tier-1 network partners
0 minMedian activation time
0 daysRefund window, unused plans
What we stand for
Four principles behind every plan we sell
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Radical transparency
Every product page states the data allowance, validity period, network partner, and whether the timer starts at install or first use. Applicable taxes are calculated at checkout. If a speed is capped after the allowance, we say so before you buy — not in the fine print after.
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Traveler-first design
Plans are data-only on purpose: it keeps prices low and predictable while your primary number stays active for calls, SMS, and banking codes. Setup guides are written for real phones, and top-ups reuse your existing eSIM — no reinstalling.
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Fair after-sales
Unused eSIMs can be refunded within 30 days of purchase, as described in our Refund Policy. Once a plan is activated or used it becomes non-refundable, and that condition is shown on every product page before payment.
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Security by default
Checkout runs on PayPal's secure payment platform over an encrypted connection. Card details are handled entirely by PayPal and never stored on our servers. We collect the minimum data needed to deliver your eSIM.
How we work
From network partner to your phone
1
Partner selection
We contract with established tier-1 carriers in each destination and monitor real-world speeds and coverage before a plan goes on sale.
2
Plan curation
Allowances and validity windows are shaped around actual trip patterns — weekend city breaks, two-week holidays, and month-long nomad routes.
3
Instant fulfilment
After payment confirmation, your eSIM profile, QR code, and setup steps are emailed to you, usually within minutes.
4
Human support
Compatibility questions, activation issues, or refund requests go through our contact form and are answered by a person, typically within one business day.
Our promises
What you can always expect from SimpleConnect
- Clear pricing in USD. The full price is shown before you pay. We do not add hidden fees after checkout, and no plan renews automatically.
- Honest product limits. Data allowances are capped. When the allowance ends, the connection stops instead of generating extra charges — you top up only if you choose to.
- Instant email delivery. Your eSIM profile and QR code arrive within minutes of payment confirmation, with setup guides for iPhone and Android.
- A readable refund policy. Unused eSIMs are refundable within 30 days. Activated plans are non-refundable, and this is stated on every product page before payment.
- Privacy respected. We collect only what is needed to process your order and deliver your eSIM, as described in our Privacy Policy. Payment data stays with PayPal.
- Accurate coverage claims. 4G/5G availability depends on the local partner network and your device. Each destination page lists the partner and supported speeds.
Questions about us, our plans, or your order?
Whether it is device compatibility before purchase or help after delivery, our team reads every message that comes through the contact form.
Contact our team